1. Introduction
This Privacy Policy explains how Supreme Housekeeping & Security Services ("we", "us", "our") collects, uses and protects personal information that you provide when you visit this website or contact us through it. By using this website, you agree to the practices described in this policy.
2. Information We Collect
We collect only the information you choose to give us through our enquiry, quotation and contact forms, the enquiry popup, WhatsApp, phone or email. This may include:
- Your name, mobile number and email address;
- Your company or organisation name and location;
- The service you are interested in, the manpower you require and any message you send us.
Please do not include sensitive personal information (such as financial, health or identity document details) in website forms.
3. Career Applications & Resumes
When you apply for a position through our Careers page, we collect your name, mobile number, email address, position applied for, location, experience, message and the resume / CV file you upload. Resumes are stored on our server in a location that is not publicly accessible and are used only to evaluate your application and contact you about suitable opportunities.
4. How We Use Information
We use the information you submit to:
- Respond to your enquiry and communicate with you about the services you requested;
- Prepare quotations and service proposals;
- Assess job applications and contact candidates;
- Improve our website and services;
- Meet applicable legal and regulatory obligations.
We do not sell your personal information.
5. Website Usage Information & Cookies
Like most websites, our web server may automatically record technical information such as your IP address, browser type, pages visited and the date and time of your visit. This helps us keep the website secure and working properly, including preventing spam form submissions.
This website uses a strictly necessary session cookie to protect forms against misuse. If analytics (such as Google Analytics) is enabled, it may set cookies to help us understand how visitors use the site in aggregate. You can control or delete cookies through your browser settings.
6. Third-Party Services
This website uses or links to third-party services, which have their own privacy policies:
- Google Maps — our Contact page embeds a Google map to show our location. Google may collect information when you view or interact with the map.
- WhatsApp — the WhatsApp buttons open a chat in WhatsApp; messages you send are subject to WhatsApp's terms and privacy policy.
- Social media — links to our social media pages (such as Facebook, Instagram or LinkedIn) take you to those platforms.
- Content delivery & fonts — website styles, icons and fonts may be loaded from third-party content delivery networks.
- Analytics — where enabled, Google Analytics may be used to measure website usage.
7. Sharing of Information
We share your information only with people inside our organisation who need it to respond to you, with service providers who help us operate this website or email (such as our hosting provider), or where required by law.
8. Data Security & Retention
We take reasonable technical and organisational measures to protect the information submitted through this website, including secure form handling, restricted file storage and limited access. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
We keep enquiry and application information only for as long as it is needed for the purposes described above or as required by law.
9. Your Choices
You may ask us to access, correct or delete the personal information you have submitted, or to stop contacting you, by using the details below. We will respond within a reasonable time.
10. External Links
Our website may contain links to external websites. We are not responsible for the content or privacy practices of those websites and encourage you to read their privacy policies.
11. Updates to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page shows when it was last revised.
12. Contact Us
For privacy-related questions or requests, please contact:
Supreme Housekeeping & Security Services
HIG-400 Awas Vikas, Keshav Puram, Kalyanpur, Kanpur Nagar - 208018
Phone: 95984 95837, 78000 33004
Email: supremeservices2011@gmail.com